Privacy Policy
SMARTFIT METHOD FZE · Last updated: 2026
Protecting your personal data is a priority for SMARTFIT METHOD FZE, which is why we fully comply with Regulation (EU) 2016/679 ("GDPR") and all applicable data protection laws.
This Policy explains:
- what data we collect
- why we use it
- the legal basis for processing it
- who we may share it with
- how we protect it
- what rights you have
By accessing the website, purchasing our digital products or interacting with our platforms (WordPress, Kajabi and My PT Hub), you agree to the processing of your data under the terms described in this Policy.
1. Who we are
SMARTFIT METHOD FZE
- Type: Free Zone Establishment
- Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
- License no.: 4426432.01
- Manager: Adriana Mihaela Măruntu
- GDPR contact email: [email protected]
- Phone: +40 726 060 060
The company acts as the data controller for the information collected through the website, forms, the Kajabi and My PT Hub platforms, and the Stripe payment processor.
2. GDPR principles we follow
We process your data:
- lawfully, fairly and transparently
- only for legitimate purposes
- limited to what is strictly necessary
- accurately and kept up to date
- only for as long as necessary
- under high security standards
We do not sell or trade your personal data.
3. What data we collect
A. Data you provide directly
- First and last name
- Email
- Phone (optional)
- Billing address
- Invoicing details
- Messages (email / forms / social media)
B. Platforms we use
- WordPress: IP, device, forms
- Kajabi: account, progress, activity
- My PT Hub: client profile data, progress, nutrition and workout plans, check-ins, internal communication
- Stripe: name, email, transactions
We do NOT store your card details.
C. Data collected automatically
- IP address
- browser
- sessions
- cookies
D. Data you provide voluntarily
- testimonials
- photos / videos
- voice messages
4. Purposes of processing
A. Delivering products and services
- access to platforms (Kajabi / My PT Hub)
- creating your client account
- delivering meal plans and workouts
- personalizing your experience
B. Processing orders
- Stripe payments
- invoicing
- confirmations
C. Administrative communication
- account access
- updates
- technical support
D. Marketing (with your consent)
E. Analytics and optimization
- statistics
- improving our services
- fraud prevention
5. Legal basis
- Contract → Art. 6(1)(b)
- Legal obligations → Art. 6(1)(c)
- Consent → Art. 6(1)(a)
- Legitimate interest → Art. 6(1)(f)
6. What we do NOT store
- card details
- CVV
- Stripe passwords
Payments are secured through:
- PCI DSS Level 1
- 3D Secure
- advanced encryption
7. Retention periods
- Contract: duration + 3 years
- Kajabi / My PT Hub account: until deletion / 5 years
- Marketing: until you unsubscribe
- Accounting: 10 years
8. Data security
We implement:
- SSL encryption
- restricted access
- secure backups
- unique passwords
- GDPR agreements with our providers
9. Data transfers
Your data may be transferred to:
- Kajabi (digital course delivery)
- My PT Hub (client management, nutrition and workout plans)
- Stripe (payment processing)
- IT providers and WordPress hosting
For transfers outside the EEA, we use:
- Standard Contractual Clauses (SCC)
- technical security measures
10. Your rights
You have the right to:
- access
- rectification
- erasure
- restriction of processing
- data portability
- object
- withdraw your consent
Requests: [email protected]
11. Cookies
We use cookies for functionality, analytics and marketing. Full details in our Cookie Policy.